WorkTracer is an inexpensive Windows based software package for small to medium sized repair shops. It is very simple to use; your staff will require no special training, just a basic understanding of Windows.
As well as streamlining the tracking and management of repairs, the program has a point of sales module which manages acer peripherals sales of merchandise.
Flexibility:
* Easy one-time setup procedure
* Choice of date format and currency symbol
* Up to three taxes on labour and sales
* Password protected functions (including all setup commands)
* Management of repair tickets
* Flexible labour rates
* Customer accounts
* Print Invoices
* Set up your own text for contracts, invoices and receipts
* Option to print Company logo on contracts, invoices and receipts
* All reports exportable in csv format (eg to Excel)
* Barcode compatible
* Receipt printer, cash drawer and pole display compatible
* Data file backup function
* POS for merchandise sales
* Printable manual (HTML document)
* Graphical work scheduler
* Export customers' mail merge file
* Flag for priority tickets
* Print barcoded ticket labels
* Attach photographs to Equipment
* Accept merchandise orders
* Read customer data from TrackEasy rental software
* Print account statements
* Reminders for equipment recall
* SMS text messaging to customers
* Editable field names
* Employee commissions
* Option to print invoices in Dutch
